Shipping policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please note that shipping times may vary depending on your location and custom processing. 

We are not responsible for delays caused by custom, weather conditions and carrier issues. if your package appears lost, please contact us and we will do our best to help you.

If your order arrives damaged, please contact us within 24 hours of delivery with photos of the item and package.

Due to hygiene and safety reasons, we do not accept returns on open and used makeup and skin care products,

Customers are responsible for return shipping costs. 

Orders can only be canceled within 12 hours of purchase. Once processed or shipped, order cannot be canceled.